BA accused of 'deliberately blocking online cash refunds for flights' amid coronavirus crisis

The UK's biggest frequent flyer website, Head for Points, alleges that customers trying to cancel bookings made with Avios have not been given an online option to claim a refund.

BA accused of 'deliberately blocking online cash refunds for flights' amid coronavirus crisis
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The UK's biggest frequent flyer website, Head for Points, alleges that customers trying to cancel bookings made with Avios have not been given an online option to claim a refund.